Fidele is a specialised background verification firm built on one simple belief: credibility is the foundation of every successful relationship. Our name reflects our identity – faithful, reliable and committed to the truth.
Backed by 29 years of experience in security operations, HR processes and compliance, Fidele was created to bridge the gap between fast hiring and thorough verification. We understand the pressure HR and business leaders face to onboard quickly while controlling risk, and we design our solutions to support both speed and depth.
We operate with a partner mindset, not just as a vendor. From defining verification policies to interpreting complex reports, our team works closely with clients to make background screening simple, transparent and powerful CHANGE TO Fidele is a specialised background verification partner helping organisations eliminate hiring risk while staying fully compliant.
With deep expertise across security operations, HR processes and regulatory frameworks, we bridge the gap between fast onboarding and thorough due diligence. We don’t operate as a vendor — we act as a strategic risk partner, supporting HR, compliance and business leaders with intelligent, transparent and audit-ready verification solutions.
Driving excellence in background verification through integrity, innovation and outstanding client experience.
To protect organisations from avoidable risk by delivering accurate, ethical and timely background verification that builds a culture of trust and accountability.
To be the preferred background verification partner for future-ready organisations, known for integrity, innovation and an outstanding client and candidate experience.
The principles that guide every verification we perform and every relationship we build.
Every verification we perform is driven by a commitment to factual, unbiased and verifiable information. We do not compromise on accuracy.
Behind every file is a human being. We treat all candidate and client data with sensitivity, discretion and strict confidentiality.
We adhere to applicable laws, regulations and best practices in background screening, ensuring our clients stay compliant and protected.
Our clients should never have to guess what they will receive. Our processes are standardised, documented and repeatable to deliver consistent quality every time.
We listen, adapt and align our services with your business reality. Fidele aims to be a long-term trust partner, not a transactional service provider.
We regularly refine our methods, audit our processes and incorporate feedback to stay ahead of evolving risks and regulations.